Last Updated: November 28, 2025

Flo  — List of Identified Subprocessors with Associated Location

Subprocessors which are connected directly to the end-user product and may touch Customer Data directly

Subprocessor
Flo Instance Hosted Location
Region of Personal Data Processed
Location of Processing of Personal Data
Use
Type of Data Stored
Amazon Web Services (us-east-1)
US
US
US
Cloud hosting
Customer Data
SendGrid
US
US
US
Emails triggered via Product; Marketing
Customer Contact Information
Intercom
US
US
US
Customer support
Customer Data (accessed, not stored)
Fullstory
US
US
US
Product usage analytics
Customer Data
Zapier
US
US
US
Email automations
Communications from general public via Flo website
Slack
US
US
US
Internal communication tool
Name of video chat users or customer support requests
Daily.co
US
US
US
Video chat
No Customer data outside of hardware/software used to access
Zoom
US
US
US
Marketing and Sales
No Customer data
Pendo
US
US
US
User tracking
Customer use of product
Metabase
US
US
US
Product usage analytics
Customer Data

Subprocessors which are not connected directly to the end-user product and may only touch Customer data outside of the product. These do not touch Customer data, and usually only take in things like email address or name.

Subprocessor
Flo Instance Hosted Location
Region of Personal Data Processed
Location of Processing of Personal Data
Use
Google Workspace
US
US
US
Document storage
Gmail
US
US
US
Transmission of Data
Stripe
US
US
US
Payment Processing
HubSpot
US
US
US
Marketing and Sales 
MixMax
US
US
US
Marketing and Sales 
SendGrid
US
US
US
Marketing
PayPal
US
US
US
Payment Processing
ZenDesk
US
US
US
Customer support
Quickbooks
US
US
US
Payment Processing
Zapier
US
US
US
Email automations
Slack
US
US
US
Internal communication tool
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