Insights for the legal talent market.
Common questions about Flo's Performance Management platform for law firms.
Flo's Performance Management software is a feedback, review, and evaluation platform built specifically for law firms. It streamlines performance review cycles by matching reviewers based on shared matter work and billed hours, providing centralized dashboards for reviewers and administrators, and supporting tailored review templates across different roles and competencies.
Flo offers multiple ways to match reviewers and reviewees. Reviewers can be suggested using matter data and billed-hour context, enable reviewee and reviewer matching based on shared matter work to ensure feedback comes from people who have actually worked with the reviewee. Matter-based matching is optional. Reviewees can also select their own reviewers directly without matter context, or administrators can assign reviewers on behalf of employees. These methods can be used individually or in combination to fit your firm's review processes across attorneys and business professionals.
Yes. Flo is designed to manage review cycles involving dozens, hundreds, or even thousands of participants. Cycle dashboards give talent teams real-time visibility into participation rates, completion status, and outstanding tasks. Administrators can quickly see reports of who needs to complete which tasks and reopen reviews for individuals who miss deadlines. The review cycle homepage enables firms to monitor progress across all review types from a single dashboard.
Yes. Flo allows firms to create unlimited, tailored review templates based on the firm's competencies. Firms can build separate evaluation forms for junior associates, mid-level attorneys, business services professionals, firm departments, and self-evaluations — all within the same review cycle. Templates can be reused and updated from cycle to cycle.
Flo supports a variety of review types including annual performance reviews, new-hire check-ins, project evaluations, self-evaluations, partner elevantion processes, partner readiness assessments, and peer reviews from senior attorneys. Multiple evaluation formats can run within the same cycle, all managed from one central dashboard.
Flo improves participation by making the review process simple and centralized. Reviewers get a single dashboard showing all assigned reviews and completed tasks. Automated reminders keep reviewers on track, and shared matter context is displayed while writing evaluations — reducing the time and effort required to provide high-quality feedback.
In most law firms, associates work with multiple partners, not a single manager, so no one person has a complete view of their performance. Each partner sees only a slice of the work, and feedback varies by expectations and style. Traditional review tools, built around a single-manager model, struggle to accurately capture and consolidate feedback in a way that reflects how legal work is actually supervised.
In contrast, business professionals may have a formal manager, but much of their work is driven by lawyers who have the clearest insight into their performance. Those lawyers aren’t considered peers, so standard peer review tools don’t apply. As a result, important feedback is often lost or forced into systems that aren’t designed for this kind of cross-functional evaluation.
